JurongHealth embarked on an exciting journey to arrive at Ng Teng Fong General Hospital. At the start, we went out to interview the community on what the residents in the west would like to see in a public restructured hospital. We started planning on a clean slate and focused on a hospital design that is built around patients to offer integrated care and services. We also went to various hospitals here and overseas to look at their patient-centred facilities, seamless services and the best practices.

Breaking new ground, Ng Teng Fong General Hospital and Jurong Community Hospital are the first hospitals in Singapore to be designed and built together from the ground up as an integrated healthcare development. They were envisioned to transform the way healthcare is provided to the community and designed to deliver patient-centred services in a seamless and integrated manner. They complement each other for better patient care, greater efficiency and convenience. The hospital planning process took into account how patient care, treatment and rehabilitation may continue seamlessly between the two hospitals.

The 700-bed NTFGH showcases revolutionary features and processes, some of which are firsts in Singapore.