Introduced by Agency for Integrated Care (AIC), the Community Care Excellence Awards recognises the contributions of Community Care staff and teams who have demonstrated exemplary service and commitment in delivering quality care to their clients.
2 of our colleagues are recipients of the Individual Awards - Gold while 13 others are recipients of the Individual Awards - Silver. We also received the Clinical Quality Improvement (Merit) team award.
12 of our colleagues are recipients of the Individual Awards - Silver. We also received 3 team awards for the following categories - Clinical Quality Improvement (Merit), Client Experience Improvement (Merit), Productivity and Innovation (Merit).
The Excellence in Public Service Awards recognises public officers and agencies for service and organisational excellence.
Our NTFGH Principal Medical Social Worker, Alvin Chua, received the PS21 Distinguished Star Service Award at the Excellence in Public Service Awards 2017 ceremony.
Lianhe Zaobao featured him on 22 May for handling a rather special case of a 20-year-old patient. The young lady have had to move from place to place ever since her parents passed away when she was young. She sought treatment at NTFGH after she was assaulted by her friend whom she was staying with. Kudos to Alvin for his passion and dedication in going the extra mile for this patient and others in need!
For her dedication and commitment to providing quality care to our patients, our Senior Staff Nurse (SSN) Jaya Jothi S Thoondi, received the PS21 Star Service Award at the Excellence in Public Service Awards Ceremony 2016. The PS21 Star Service Award recognises outstanding public service individuals who embody the best customer service ways and have made a difference to the lives of others.
The Healthcare Humanity Awards (HHA) are given out to healthcare workers who are inspirational models. They exemplify the values of courage, dedication, selflessness, and steadfastness in ethics, compassion and humanity. These values underscore healthcare as a noble profession, and not merely a job.
The HHA is a continuing legacy of the Courage Awards, which were first given out in 2003 to healthcare heroes for their courageous fight against Sars.
Nurse Clinician Ranjit Kaur always tries to lift the spirits of those around her, lending a hand to colleagues who need help and attending to patients beyond her working hours. To her teammates, she is someone to count on. To the terminally-ill, she is a source of strength and comfort. To patients who are receiving post-discharge support, she is trusted like a friend. Ranjit has also been contributing outside her nursing profession. She is a regular volunteer on a PAP Home Visit Team, and has been on overseas missions to help victims of natural disasters. Having rendered medical assistance to tsunami and flood victims in Aceh and Orissa, Ranjit has inspired many to rally to the aid of those in need.
Senior Staff Nurse Kamala D/O Velu works as a Case Manager in our Emergency Department and holds frequent discussions with clinicians to prepare patients for discharge. She conducts comprehensive assessments of the patient’s health, and also coordinates multiple aspects of care with caregivers and healthcare professionals like physiotherapists, pharmacists and medical social workers. Having begun volunteering in secondary school, Kamala dedicates a huge part of her life outside of work to caring for those in her community. She has inspired 20 nursing colleagues to volunteer their time at fundraising and social events at several nursing homes. In addition, she trains pre-school teachers in first aid for children and infants, and also contributes to health screenings held at temples to benefit the needy.
Assistant Nurse Clinician Maznah Marmin was one of the ten award recipients to receive the Honourable Mention at the Healthcare Humanity Award 2019 and is the first in JurongHealth Campus to receive this Honourable Mention. Apart from her role as a specialty care nurse at NTFGH Neurology, ANC Maznah is an active volunteer who has assisted villagers in Kelantan contain the spread of malaria. In March 2018, ANC Maznah travelled to Bangladesh to provide medical relief to Rohingya refugees as part of the Muslim Healthcare Professionals Association. She does us proud and we continue to be inspired by her acts of service to humanity.
Nurse Clinician Guat Hoon is one of our pioneer staff who has been with us since our early days. Donning hard hat and safety boots, she was heavily involved in setting up and commissioning our Emergency Department at NTFGH to ensure that the area was operationally ready and safe for receiving patients. Aside from her nursing duties, she was also tasked to lead the Decontamination Unit, which involved drafting policies, workflow processes, and creating a training curriculum to equip over 300 hospital staff with the skills to manage the decontamination process in response to a civil emergency. With over 20 years of experience in the ED, she describes her career in three words – challenging, interesting, and fulfilling! Even outside of work, she is steadfast in her belief to save lives and puts her nursing skills to good use by volunteering as a first aider at medical mission trips and marathon events.
Advanced Practice Nurse Clarice Wee has been looking after critically ill patients since she started her nursing career in 2007. She ensures that her patients receive the care that they need in their vulnerable moments and offers comfort to their families. Her parents were initially apprehensive about her career choice, worried that nursing was a tough job and that she’d be cleaning patients up most of the time. But 10 years on, APN Clarice is still in the ICU and she has never looked back. We are proud of Clarice for leading by example!
Our Senior Enrolled Nurse, June Ng, was one of the 101 healthcare heroes honoured at the HHA 2016. With over three decades of nursing experience, SEN June has seen the spectrum of human emotions – hope, suffering, triumph and loss. Despite the demands of her day-to-day duties, she took on responsibilities beyond her nursing scope of work to help set up and commission the new Endoscopy Centre at NTFGH. Beyond the hospital, SEN June regularly participates in JurongHealth's community outreach activities and goes on voluntary mission trips every year. Her resilience and dedication to provide quality care to her patients those in need are indeed inspiring.
The HHA 2015 honoured 62 recipients, one of which was our Principal Enrolled Nurse, Jasmine Goh, who has served as a nurse for more than 30 years. Ms Goh is held in high regard by her colleagues and patients. She takes great pride in her work, often going the extra mile for those who require her assistance. On more than one occasion, Ms Goh has devoted her personal time to help patients in need change their wound dressings on a daily basis. The patients' families were very grateful to her and have continued to keep in touch with her. A nurse for over 30 years, Ms Goh uses her expertise to volunteer her services at community outreach programmes. In 2011, she received a long service award for her service to the community.
54 healthcare professionals were honoured at the HHA 2014, of which two were JurongHealth Campus nurses. Abdul Farouk, Nurse Clinician, and Noreen binte Taha, Senior Staff Nurse, are both active volunteers. They stepped up to be a part of the Singapore Red Cross Medical Relief Mission sent to aid Typhoon Haiyan victims in the Philippines in 2013.
Established in 1962, the annual National Day Awards recognises various types of merit and service to the nation. Singaporeans and non-Singaporeans alike are honoured for outstanding contributions to the civil or military service, social and community work or excellent performance in their own fields
The Commendation Medal is awarded to a person who has distinguished himself or herself through commendable performance and conduct and devotion to duty. Below are our recipients.
The Public Service Medal is awarded to a person who has rendered commendable public service in Singapore or for his achievement in the field of arts and letters, sports, the sciences, business, the professions and the labour movement.
The Efficiency Medal is awarded for exceptional efficiency or devotion to duty. Below are our recipients.
The Long Service Medal is awarded to a person who is of irreproachable character and has completed at least 25 years of continuous service in the service of the government.
The Nurses’ Merit Award is organised by the Ministry of Health annually. Recipients of the award have demonstrated consistent and outstanding performance, participated in professional advancement courses for their own development and made contributions to promote a professional image of nursing.
Siti Zainah Binte Mohamad RianNurse Educator, Training & Development
Lau Meng Er Nurse Educator, Training & Development
This national award is the highest accolade of the nursing profession, given in recognition of nurses who made significant contributions to the profession and the community. Outstanding in their competence, leadership and innovation, these nurses are also dedicated in committed in nurturing young nurses and contributing their professional expertise to the community.
A nurse of 40 years, Mdm Kuttiammal worked through the ranks from an Assistant Nurse before taking on the role of Director, Nursing, when Jurong Health Services was set up in 2009. An extraordinary nurse leader, she made significant contributions to the growth of the organisation, including the mammoth task of building the new hospitals.
Under her leadership, our nursing team pushed for a patient-centred design and process, innovation, IT, training and enhanced career development. As a team, our nurses achieved many "firsts", such as the integrated Electronic Patient Information Board which eliminates the use of paper and provides up-to-date information at the patient’s bedside, the electronic medication cart and closed-loop system for medication administration which ensures patient safety, as well as the interactive learning application called “Virtual Nurse” which allows nurses to continually enhance their nursing knowledge.
The Public Sector Transformation Awards recognises individuals and teams from the public service for their excellence in service delivery, innovation and best practices.
Healthcare Assistant Nishantha, always pays close attention to his patients' needs, and even has the unique ability to connect with patients who are unresponsive or uncommunicative.
Displaying outstanding patience, he would never give up on them and strives in holding a conversation, even if it is only one-way. Over time, patients were touched by his sincerity and warmed up to him. Often going above the call of duty, Nishantha offers helps to patients who faces issues settling back at home.
During COVID-19 pandemic, he also actively shared about good hand hygiene and the importance of proper mask wearing at his church.
Congratulations to Nishantha for winning the Exemplary Service Excellence Award at the Public Sector Transformation Awards 2021!
Senior Staff Nurse Mary Jane, Ward C5, Jurong Community Hospital, is a very devoted and passionate nurse. Her propensity to render assistance to those in need outside of the hospital is a strong testament to her dedication.
Mary Jane always lends a listening ear and forges friendships with her patients. She once helped a patient, who was despondent about her divorce while concurrently dealing with a terminal illness, to focus on the positive things in her life. Eventually, they became friends and even celebrated Christmas together.
Other than her strong ability to empathise with her patients, Mary Jane was also recognised by Ng Teng Fong General Hospital as the “Best Clinical Instructor/Preceptor” for nursing students. Congratulations to Senior Staff Nurse Mary Jane on receiving the Exemplary Service Excellence Award 2020!
Always putting his patients first, Adjunct Assistant Professor Loke Wei Tim understands the anxiety when faced with a discouraging diagnosis and puts in effort to explain the options as well as provide the necessary information to help patients through difficult decisions. He makes the time to address their concerns and help patients to manage their fears and response to treatment. His sincerity and commitment has made a difference, and enabled him to build strong relationships with his patients based on trust and respect.
Congratulations to Adj Asst Prof Loke for winning the Exemplary Service Excellence Award at the Public Sector Transformation Awards 2019!
A pioneer nurse working in the General Surgery Clinic, Senior Enrolled Nurse Zubaidah Bte Osman's heart for others extends beyond caring for her patients in the hospital. In her personal capacity, SEN Zubaidah would visit her patients at their homes, to redress their wounds, especially for diabetic patients who lack family support and have serious wounds that requires more attention. She also empathised with their situation and gave her time to help willingly.
Congratulations to our SEN Zubaidah on receiving the Star Service Individual Award at the Public Service Transformation Awards 2018!
The Tan Chin Tuan Nursing Award recognises promising Enrolled Nurses who have shown excellence and dedication in their profession. It also offers a chance for winners to undergo specialist training to further their skills and raise nursing care standards. Named after the late banker and philanthropist, Tan Sri (Dr) Tan Chin Tuan, in memory of his kindness, dedication and generosity, the award recognises the very same qualities embodied by those in the nursing profession.
Our Senior Enrolled Nurse, Ker Yok Tin, is one of the 10 recipients to be awarded this highest accolade for Enrolled Nurses in Singapore.
Our Principal Enrolled Nurse, Faridah Hassan, was the first nurse in JurongHealth Campus to be awarded first runner-up for the Tan Chin Tuan Nursing Award in 2018.
Our Senior Enrolled Nurse, Endoscopy, June Ng, was one of ten to receive the Tan Chin Tuan Nursing Award 2016 from Dr Amy Khor, Senior Minister of State for Health.