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For Patients & Visitors

COVID-19 Antigen Rapid Test (ART) for Visitors Eligible for Visitation

COVID-19 Antigen Rapid Test (ART) for Visitors Eligible for Visitation

In line with MOH's guidelines and for the safety of our patients and staff, no visitors are allowed from 24 September to 23 October. Visitation requests will be assessed on a conditional and case by case basis.

Special visitation rights will be granted for the following patient groups:

  • are a designated caregiver of a patient with special needs, and are nominated by staff
    (Up to 1, including pre-designated visitor, per patient, once a day )
  • are attending caregiver training and/or family conference 
    (Up to 1, including pre-designated visitor, per patient, once a day)
  • are a visitor of a patient who is dangerously ill
    (Up to 5 pre-designated visitors per patient, 2 at patient's bedside at any one time)
The latest visitor policy for all patients are available here.

From 24 September to 23 October, visitors who have been granted the special visitation privileges are required to: 

  • produce a self-paid negative ART/PCR test result (within 24 hrs of visit) obtained from MOH-approved provider.
  • produce a negative ART/PCR test result (within 24 hrs of visit) from a supervised self-swab conducted at the self-swab station located next to the Visitor Registration Counter at NTFGH, Tower B, Lobby, Level 1. 
Our hospital provides supervised ART self-swab service for visitors at NTFGH, Tower B, Lobby, Level 1 (Operation hours: 8am to 9pm daily). Visitors may use their own ART kits for the  supervised self-swabs. Complimentary ART kits are available for vaccinated and partially-vaccinated visitors (till 30 September). Unvaccinated visitors will need to purchase the ART kits from the hospital ($19.00 each, before 7% GST, chargeable to patient’s bill, not claimable by Medisave, insurance) or the vending machine, if they do not bring their own. 

Samples of valid PCR test results:


1. MOH Test Result Notice from the weblink sent via SMS to individuals who completed ART


2. PRPP ART Result Slip in hard copy from Public Health Preparedness Clinic (PHPC) or Quick Test  Centre (QTC)



3. HealthHub App





Antigen Rapid Testing (ART) of Visitors Granted Visitation at Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH) – Frequently Asked Questions


Updated visitor policy

1. Can I visit a patient from 24 September to 23 October?

In line with the Ministry of Health's (MOH) guidelines and for the safety of our patients and staff, visitors are not allowed from 24 September to 23 October. Only visitors who have been granted visitation are allowed to visit the wards:

i. Designated caregiver of a patient with special needs, and are nominated by staff
ii. Caregiver attending caregiver training and/or family conference

iii. Visitor of a patient who is dangerously ill

Antigen Rapid Test (ART) for visitors who are eligible for visitation

2. When do visitors need to be tested?

Visitors/caregivers who have been assessed and granted visitation will require a pre-visit COVID-19 test with effect from 24 September 2021 to 23 October.

i. Designated caregiver of a patient with special needs, and are nominated by staff
ii. Caregiver attending caregiver training and/or family conference

iii. Visitor of a patient who is dangerously ill. 

3. If they meet these categories above, how can they be exempted from ART?

All visitors and caregivers who are granted visitation are required to complete an ART or PCR at a MOH approved provider or undergo a self-paid supervised ART self-swab at NTFGH, Tower B, Lobby, Level 1.

​​4. Can the same ART-negative result be used for multiple entries into the hospital?

Yes, provided the duration of the visits are within the 24 hours from the time of the ART. Do note that this only applies to visitors who are granted visitation.

5. What is considered as an acceptable proof of test result for entry?

NTFGH and JCH accepts the following documents as proof of test result for entry.


i. MOH Test Result Notice from the weblink sent via SMS to individuals who completed ART


ii. PRPP ART Result Slip in hard copy from Public Health Preparedness Clinic (PHPC) or Quick Test Centre (QTC)


iii. HealthHub App



6. Are ART self-test (unsupervised) results accepted for visitor testing?

No, only self-paid supervised ART self-swab conducted at NTFGH, Tower B, Lobby, Level 1 and ART/PCR test result (within 24 hrs of visit) obtained from MOH-approved provider will be accepted.

​7. Can visitors get an ART from a QTC to gain entry, and can they use their own workplace supervised self-swab for visitor testing?

Visitors, who are granted visitation, must obtain the ART or PCR from an MOH approved provider or undergo a self-paid supervised ART self-swab at NTFGH, Tower B, Lobby, Level 1. The list of approved Antigen Rapid Test (ART) providers can be downloaded here

8. How can I get my ART done?

Refer to the list of MOH-approved Antigen Rapid Test (ART) providers here.

Follow up for ART testing


10. What will happen if I am tested ART-positive or ART-invalid?

An ART-positive or double ART-invalid result suggests that you might have been infected with COVID-19.

  1. Patients who experience mild symptoms should visit a Swab and Send Home (SASH) Clinic for a confirmatory Polymerase Chain Reaction (PCR) swab test. 
  2. Patients without symptoms are advised to self-isolate at home for 72 hours before repeating an ART. Patients should visit a Swab and Send Home (SASH) Clinic for a confirmatory Polymerase Chain Reaction (PCR) swab test only upon receiving a second positive Antigen Rapid Test (ART) result or when symptoms have developed. 
  3. Patients without symptoms who the meet the following criteris should visit a Swab and Send Home (SASH) Clinic for a confirmatory Polymerase Chain Reaction (PCR) swab test. 
    • work in a healthcare or elder care setting, and/or 
    • have the following risks factors:
      • Above 70 years old or Below 2 years old
      • Have other severe diseases
      • Have unvaccinated household members who are vulnerable to severe COVID-19, such as persons above 60 years old, or have other severe disease
      • Have household members who are above 80 years old regardless of vaccination status
Patients may visit flu.gowhere.gov.sg for the locations of the SASH Clinics