SharePoint
A- A A+

For Patients & Visitors

COVID-19 Antigen Rapid Test (ART) for Visitors Eligible for Extended Visitation

COVID-19 Antigen Rapid Test (ART) for Visitors Eligible for Extended Visitation

In line with MOH's guidelines and for the safety of our patients and staff, ward visitors must keep visits to 20 minutes or less. However, extended visitation privileges will be granted if you: 

  • are a designated caregiver of a patient with special needs, and are nominated by staff
    (1 designated caregiver per patient)
  • are attending caregiver training and/or family conference 
    (Up to 2, including pre-designated visitor)
  • are a visitor of a patient who is dangerously ill
    (Up to 5 pre-designated visitors per patient)
The latest visitor policy for all patients are available here.

From 22 June 2021, 5pm, visitors who have been granted the extended visitation privileges and are visiting for more than 20 minutes are required to: 

  • take a COVID-19 Antigen Rapid Test (ART) at our ART Station, or
  • produce a "negative" result of a polymerase chain reaction (PCR) or ART test obtained in the last 24 hours, or 
  • produce a positive PCR test result obtained within the last 270 days
Self-testing kits will not be accepted.


Samples of valid PCR test results:


1. MOH Test Result Notice from the weblink sent via SMS to individuals who completed ART


2. PRPP ART Result Slip in hard copy from Public Health Preparedness Clinic (PHPC) or Quick Test  Centre (QTC)



3. HealthHub App





Visitors1 who have been granted the extended visitation privileges will need to undergo Antigen Rapid Test (ART) at our ART Station at Tower B, Level 1, or produce valid PCR test documentation. Please allow approximately 1 hour of waiting and processing time for the ART.

  1. ​Produce your NRIC/FIN at Tower B, Level 1, Visitor Registration Counter to obtain your ART swab form upon verification of criteria for extended visitation.
  2. Proceed to the ART Station at Tower B, Level 1 and wait for your turn. Operating hours is from Monday to Sunday, 8am to 8pm. Last swab will be taken at 7.30pm
  3. After swab, wait at the Post-Swab Area for your result which will be ready in 30 mins - 45 mins
  4. Proceed to the Visitor Registration Counter and present the ART swab form (visitor’s copy) for verification before entry to wards.
1Visitors to both Towers B and C
#Results will only be valid for 24 hours.

Directions to ART Station at Tower B, Level 1

ART-Stn_Directions-from-JCH-01.png


Antigen Rapid Testing (ART) of Visitors Granted with Extended Visitation Privileges at Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH) – Frequently Asked Questions


Updated visitor policy

1. Can I visit a patient for more than 20 minutes?

In line with the Ministry of Health's (MOH) guidelines and for the safety of our patients and staff, visitors can only visit once a day, and must keep the visit duration in the ward to 20 minutes or less. Only visitors who have been granted the extended visitation privileges are allowed to stay in the wards for more than 20 minutes;

i. Designated caregiver of a patient with special needs, and are nominated by staff
ii. Caregiver attending caregiver training and/or family conference

iii. Visitor of a patient who is dangerously ill

Antigen Rapid Test (ART) for visitors who are eligible for extended visitation

2. When do visitors need to be tested?

Only visitors who are in the following categories or in any other extenuating circumstances and allowed extension of visitation duration (more than 20 minutes) will need to be tested with the Antigen Rapid Test (ART) with effect from 22 June 2021, 5pm:

i. Designated caregiver of a patient with special needs, and are nominated by staff
ii. Caregiver attending caregiver training and/or family conference

iii. Visitor of a patient who is dangerously ill. 

3. If they meet these categories above, how can they be exempted from visitor testing?

Visitors who meet the above criteria are exempted from visitor testing if they do not stay more than 20 minutes in the wards, or are able to produce the following:

i. a positive PCR (polymerase chain reaction) test result obtained within the last 270 days; o
ii. a negative PCR test result obtained within the last 24 hours; or

iii. a negative ART test result obtained within the last 24 hours.

​​4. Can the same ART-negative result be used for multiple entries into the hospital?

Yes, provided the durations of the visits are within the 24 hours from the time of the ART test. Do note that this only applies to visitors who are eligible for extended visitation. 

5. What is considered as an acceptable proof of test result for entry?

NTFGH and JCH may accept the following documents as proof of test result for entry. Workplace supervised self-swabs are not accepted.

In the event that the ART test was a workplace supervised self-swab or should the visitor be unable to produce valid proof of result, the visitor must undergo an ART on-site.


i. MOH Test Result Notice from the weblink sent via SMS to individuals who completed ART


ii. PRPP ART Result Slip in hard copy from Public Health Preparedness Clinic (PHPC) or Quick Test Centre (QTC)


iii. HealthHub App



6. Are ART self-test (unsupervised) results accepted for visitor testing?

No, ART self-test results would not be accepted.

​7. Can visitors get an ART from a QTC to gain entry, and can they use their own workplace supervised self-swab for visitor testing?

Visitors can use their supervised self-swab ART results obtained at a QTC as part of their workplace testing requirement for entry provided they are able to show proof. Workplace supervised self-swabs will not be recognised.

8. How can I get my ART done?

The ART Station is located at NTFGH, Tower B, Level 1, and is open from 8am to 8pm daily. The last swab will be taken at 7.30pm.

Please follow the steps listed below to get your ART done:

i. ​Produce your NRIC/FIN at Tower B, Level 1, Visitor Registration Counter to obtain your ART swab form upon verification of criteria for extended visitation.
ii. Proceed to the ART Station at Tower B, Level 1 and wait for your turn.
iii. After swab, wait at the Post-Swab Area for your results which will be ready in 30-45 minutes.
iv. Proceed to the Visitor Registration Counter and present the ART swab form (visitor’s copy) for verification before entry to wards.

**Do note that your results will only be valid for 24 hours.

For visitors of patients at JCH, please refer to the map below for directions to the ART Station at Tower B, Level 1.

ART-Stn_Directions-from-JCH-01.png
9. Do I have to pay for ART?

Eligible visitors need not pay for ART. 

​10. If I took the ART at another hospital on the same day, do I still have to go through the ART at NTFGH and / or JCH?

You do not have to undergo another ART at NTFGH and JCH if you are able to show proof of your negative ART results from your earlier test done at another hospital, as long as the result is within the validity of 24 hours. 

Follow up for ART testing


11. What will happen if I am tested ART-positive or ART-invalid?

An ART-positive or double ART-invalid result suggests that you might have been infected with COVID-19. This needs to be confirmed with a PCR test as soon as possible. Our staff will send visitors with ART-positive or double ART-invalid results to the Emergency Department, where they will undergo a confirmatory PCR test.