You have the right to ask any questions, seek clarification and obtain more information necessary to enable you to make decisions, including topics on your medical care as well as your bill and hospital charges.
AppointmentsTel: 6908 2222 (Mon - Fri: 8am to 5:30pm; Sat: 8am - 12:30pm)
Email:
appointment@nuhs.edu.sgGeneral EnquiriesTel: 6908 2222 (24-hours)
Email:
contactus@nuhs.edu.sgBilling EnquiriesTel: 6407 8138 (Mon - Fri: 8.30am to 5:30pm; Sat: 8.30am to 12:30pm)
FeedbackTel: 6716 3311 (Mon - Fri: 9am to 5:00pm)
Email: JHCampus_feedback@nuhs.edu.sg
The above is governed by the Human Organ Transplant Act (HOTA) and the Medical (Therapy, Education and Research) ACT (MTERA).
HOTA applies to all deceased donors who are Singapore Citizens and Permanent Residents 21 years of age and above. The deceased are presumed to have consented unless a valid objection by the deceased has been shown to be registered with the Register of Active Objectors to Organs Removal.
MTERA applies to deceased donors 18 years of age and above who have actively pledged their organs and are listed in the Register of Active Pledgers or a deceased donor whose next of kin has consented to the donation. MTERA is not restricted to Singapore Citizens and Permanent Residents 21 years of age and above.
For further information, please visit the websites below or seek the assistance of the healthcare provider: