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Introduced by Agency for Integrated Care (AIC), the Community Care Excellence Awards recognises the contributions of Community Care staff and teams who have demonstrated exemplary service and commitment in delivering quality care to their clients.
Four of our healthcare staff from JCH were recognised for their exemplary service and commitment in delivering quality care in the community care sector.
Individual Awards - Silver:
10 of our healthcare staff from JCH were recognised for their exemplary service and commitment in delivering quality care in the community care sector.
Individual Awards - Silver:
Congratulations to six of our colleagues have been recognised with the Individual Awards - Silver, at the Community Care Excellence Awards 2022.
Individual Awards - Silver:
Two of our colleagues are recipients of the Individual Awards - Gold while 13 others are recipients of the Individual Awards - Silver. We also received the Clinical Quality Improvement (Merit) team award.
Individual Awards - Gold:
Individual Awards - Silver:
Team Awards - Clinical Quality Improvement Award
12 of our colleagues are recipients of the Individual Awards - Silver. We also received 3 team awards for the following categories - Clinical Quality Improvement (Merit), Client Experience Improvement (Merit), Productivity and Innovation (Merit).
Individual Awards - Silver:
Team Awards - Clinical Quality Improvement Award
Team Awards - Client Experience Improvement Award
Team Awards - Productivity and Innovation Award
The Distinguished Senior Clinician Award (DSCA) is a prestigious accolade conferred by the Ministry of Health to recognise eminent senior clinicians in Medicine and Dentistry in the public healthcare sector. The award winners are known as experts and key opinion leaders in their professional fields. They serve as role models with strong public service values, professional integrity, and have made outstanding contributions to the medical profession, public healthcare and the international community in the domain areas of clinical practice, education and research.
Dr Tan Chee Keat, Senior Consultant, Intensive Care Medicine, is the visionary behind Singapore’s first Integrated Intensive Care Unit (ICU) at NTFGH. By bringing together multiple ICU disciplines into one cohesive facility, she has revolutionised the care of patients with complex, multi-organ conditions — setting a new benchmark for ICU services across the nation. Under her exemplary leadership, NTFGH’s ICU achieved a historic milestone as the first in Singapore to be accredited by the College of Intensive Care Medicine of Australia – a testament to its clinical excellence and multidisciplinary collaboration. Dr Tan spearheaded several transformative initiatives, including the Mobile ICU, the Code Blue response system. She established the ICU Palliative Care Team and pioneered Singapore’s first service of its kind, the “IAmGoingHome” programme, which honours the final wishes of patients on life support by enabling compassionate, rapid discharge, allowing them to spend their last hours at home in dignity and love. Amidst the pressures of the COVID-19 pandemic, Dr Tan’s calm and steady leadership brought reassurance and unity to her team. Despite her seniority, she remains deeply committed to patient care, continuing to take night calls and supporting colleagues on the frontline. A true role model, Dr Tan inspires those around her to lead with purpose, teach with empathy, and serve with humility. Dr Tan’s unwavering dedication has been recognised with the following awards: NTFGH Star Service Award (October 2024), NUHS Excellence in Clinical Care Award (August 2022), NUHS Chief Executive Award (July 2024).
The Excellence in Public Service Awards recognises public officers and agencies for service and organisational excellence.
Our NTFGH Principal Medical Social Worker, Alvin Chua, received the PS21 Distinguished Star Service Award at the Excellence in Public Service Awards 2017 ceremony. Lianhe Zaobao featured him on 22 May for handling a rather special case of a 20-year-old patient. The young lady have had to move from place to place ever since her parents passed away when she was young. She sought treatment at NTFGH after she was assaulted by her friend whom she was staying with. Kudos to Alvin for his passion and dedication in going the extra mile for this patient and others in need!
For her dedication and commitment to providing quality care to our patients, our Senior Staff Nurse (SSN) Jaya Jothi S Thoondi, received the PS21 Star Service Award at the Excellence in Public Service Awards Ceremony 2016. The PS21 Star Service Award recognises outstanding public service individuals who embody the best customer service ways and have made a difference to the lives of others.
The Healthcare Humanity Awards (HHA) are given out to healthcare workers who are inspirational models. They exemplify the values of courage, dedication, selflessness, and steadfastness in ethics, compassion and humanity. These values underscore healthcare as a noble profession, and not merely a job.
The HHA is a continuing legacy of the Courage Awards, which were first given out in 2003 to healthcare heroes for their courageous fight against Sars.
Healthcare Humanity Awards 2025
INDIVIDUAL AWARD - DEDICATION
Ng Yan Jun,
Lead Process & Innovation Specialist,
Quality, Innovation & Improvement
Yan Jun has built his career on the conviction that healthcare can always be made better. During the transition from Alexandra Hospital to Ng Teng Fong General Hospital, he played a pivotal role in the core team that ensured a seamless opening—maintaining safe, reliable care for patients throughout.. What began as his first job became a lasting commitment to improve systems so that care is not only efficient but also centred on patients’ needs. His leadership has led to tangible improvements in patient experience—from streamlining discharge processes that allow earlier returns home, to reducing readmissions that often burden both patients and caregivers. He has also championed the use of innovative technologies, such as piloting a service robot in the Emergency Department to enhance communication and free up staff for direct care. Equally passionate about developing others, Yan Jun has coached teams working on national initiatives to improve diabetes care, guiding them to turn ideas into practical, patient-focused solutions. Across the organisation, colleagues regard him as a go-to mentor—someone whose steady guidance and unwavering belief in improvement help teams overcome challenges and deliver meaningful change.
INDIVIDUAL AWARD - RESILIENCE
Adj Asst Prof Audrey Tan
Head of Divison & Senior Consultant,
Foot & Ankle Surgery
Dr Audrey’s journey is a testament to resilience in healthcare. Her career reflects an unwavering commitment to serve, even in the face of personal adversity and professional demands. In 2022, just weeks after undergoing a major surgery and recovering from Covid-19, she travelled to Afghanistan with Doctors Without Borders as the sole expatriate orthopaedic surgeon in Kunduz. Working in a conflict zone with scarce resources, she maintained a 24/7 on-call schedule while training and supervising local doctors. Beyond clinical care, she helped plan and set up a fully operational theatre for semi-elective trauma cases, enabling local teams to continue providing care long after her departure. On returning to Singapore, she took on leadership roles as Clinical Director of Orthopaedic Surgery and Head of the Foot and Ankle Division at NTFGH. There, she balanced complex cases with administrative duties while mentoring colleagues and training fellows, including one from Rwanda, extending her influence to underserved regions. Her story shows that resilience is not simply endurance, but the courage to adapt and lead wherever the need is greatest.
TEAM AWARDS
The Frontliners-ED Diagnostic Imaging
In the Emergency Department (ED), every minute matters. The Frontliners–ED Diagnostic Imaging team delivers 24-hour CT imaging that supports life-saving decisions on the spot. Working in one of the hospital’s most intense environments, they provide speed and accuracy under pressure, ensuring patients receive timely diagnoses without compromise. Teamwork is their strength. Radiographers collaborate with radiologists, ED staff, ICU doctors, nurses, and surgeons to coordinate scans for trauma, stroke, and other emergencies. Through this close coordination, patients move swiftly from scan to diagnosis to treatment. The team consistently meets national benchmarks, achieving a 95th percentile of 75 minutes from ED arrival to CT in trauma-activated cases. They keep the ED CT scanner fully utilised each month and have extended their expertise to other specialties, streamlining workflows in stroke and urology care to reduce delays and shorten stays. Adaptability defines their work. Balancing unpredictable caseloads across the ED, wards, and ICU, they adjust swiftly to shifting demands. Their commitment to continuous learning has strengthened communication and efficiency, improving the patient experience. The Frontliners–ED Diagnostic Imaging team lives up to their name, standing on the frontline with skill and unity. Their dedication strengthens emergency care and makes a vital difference for patients whose lives depend on timely diagnosis.
Team VITALSCOUT
The VitalScout project was initiated to enhance patient safety and improve nursing productivity in general wards. This innovative initiative combined expertise from various disciplines, including IT, medical, nursing, biomedical engineering, facilities management, and Human Resources.Healthcare Humanity Awards 2024
Through genuine care, Tan Soo Hui dedicates herself to help those in need. For almost a decade, Soo Hui has been conducting home visits for an elderly woman, offering medical and emotional support, even accompanying her to checkups. This connection has since expanded into routine blood pressure screenings for other elderly in the neighbourhood. Soo Hui also participates in humanitarian work locally and abroad. She works with the Singapore Red Cross to take care of the elderly and special needs children, while her overseas medical missions are self-funded.essential medical care to the less fortunate.
Healthcare Humanity Awards 2023
The COVID-19 Radiology Team at Ng Teng Fong General Hospital made a significant impact in managing the health crisis on the frontline. Despite facing many uncertainties while combating the virus, the team worked tirelessly to prepare facilities, including fever tents, interventional radiology, and isolation wards, to screen suspected and confirmed COVID-19 cases. In addition to their regular workload, the team had to provide other diagnostic imaging services such as ultrasound, MRI, and portable X-rays to all the COVID-19 wards. Radiologists, radiographers, and nurses were segregated into two teams to minimise cross-infection and were on standby around the clock to attend to both pandemic and non-pandemic cases. Some of them chose to stay in the hospital for days, and even weeks, without seeing their families. The team also extended their support beyond the hospital by setting up and operating community care and medical facilities on short notice. They worked diligently with all parties to ensure that X-ray images could be transmitted quickly for review.
The COVID-19 Dormitory Operations Task Force (DOTF) at JurongHealth Campus (JHC) was established in response to the emergence of large COVID-19 clusters in dormitories across Singapore. Within a day, the group gathered the necessary equipment and supplies and initiated operations in five dormitories. Managing clinical records for infected patients within the dormitories posed a challenge, but the group resolved this by configuring the Electronic Medical Record (EMR) system used in Ng Teng Fong General Hospital and Jurong Community Hospital for use in the dormitories. This adjustment allowed the group to provide clinical care smoothly to their patients. A young migrant worker at one of the dormitories had a complex hematological condition and needed hospitalisation. Upon his return to the dormitory, he still required specialty care, which presented a challenge. Fortunately, the orthopedic surgeons at the dormitory's medical post were able to conduct blood tests and weekly reviews, sending the results back to the hospital. Medications were dispensed by the hospital's pharmacy and delivered to the dormitory. This approach ensured that his condition remained in remission during his stay.
Nurse Clinician Ranjit Kaur always tries to lift the spirits of those around her, lending a hand to colleagues who need help and attending to patients beyond her working hours. To her teammates, she is someone to count on. To the terminally-ill, she is a source of strength and comfort. To patients who are receiving post-discharge support, she is trusted like a friend. Ranjit has also been contributing outside her nursing profession. She is a regular volunteer on a PAP Home Visit Team, and has been on overseas missions to help victims of natural disasters. Having rendered medical assistance to tsunami and flood victims in Aceh and Orissa, Ranjit has inspired many to rally to the aid of those in need.
During this pandemic, Principal Enrolled Nurse Norhashimah Binte Hashim took care of COVID-19 patients in the ward. Despite the challenges, she was touched by the positive attitude of many migrant workers. Together with friends and family members, she initiated a donation drive and gave out dates, snacks and prayer mats during Ramadan. Norhashimah also has a heart for children deprived of basic necessities. Since 2013, she has made many overseas trips on her own to help the less fortunate. Noting the plight of poor village children in Cambodia and Indonesia, she spearheaded many campaigns to improve their lives. This includes teaching them good hygiene and how to speak basic English.
Senior Staff Nurse Kamala D/O Velu works as a Case Manager in our Emergency Department and holds frequent discussions with clinicians to prepare patients for discharge. She conducts comprehensive assessments of the patient's health, and also coordinates multiple aspects of care with caregivers and healthcare professionals like physiotherapists, pharmacists and medical social workers. Having begun volunteering in secondary school, Kamala dedicates a huge part of her life outside of work to caring for those in her community. She has inspired 20 nursing colleagues to volunteer their time at fundraising and social events at several nursing homes. In addition, she trains pre-school teachers in first aid for children and infants, and also contributes to health screenings held at temples to benefit the needy.
Assistant Nurse Clinician Maznah Marmin was one of the ten award recipients to receive the Honourable Mention at the Healthcare Humanity Award 2019 and is the first in JurongHealth Campus to receive this Honourable Mention. Apart from her role as a specialty care nurse at NTFGH Neurology, ANC Maznah is an active volunteer who has assisted villagers in Kelantan contain the spread of malaria. In March 2018, ANC Maznah travelled to Bangladesh to provide medical relief to Rohingya refugees as part of the Muslim Healthcare Professionals Association. She does us proud and we continue to be inspired by her acts of service to humanity.
Nurse Clinician Guat Hoon is one of our pioneer staff who has been with us since our early days. Donning hard hat and safety boots, she was heavily involved in setting up and commissioning our Emergency Department at NTFGH to ensure that the area was operationally ready and safe for receiving patients. Aside from her nursing duties, she was also tasked to lead the Decontamination Unit, which involved drafting policies, workflow processes, and creating a training curriculum to equip over 300 hospital staff with the skills to manage the decontamination process in response to a civil emergency. With over 20 years of experience in the ED, she describes her career in three words – challenging, interesting, and fulfilling! Even outside of work, she is steadfast in her belief to save lives and puts her nursing skills to good use by volunteering as a first aider at medical mission trips and marathon events.
Advanced Practice Nurse Clarice Wee has been looking after critically ill patients since she started her nursing career in 2007. She ensures that her patients receive the care that they need in their vulnerable moments and offers comfort to their families. Her parents were initially apprehensive about her career choice, worried that nursing was a tough job and that she'd be cleaning patients up most of the time. But 10 years on, APN Clarice is still in the ICU and she has never looked back. We are proud of Clarice for leading by example!
Our Senior Enrolled Nurse, June Ng, was one of the 101 healthcare heroes honoured at the HHA 2016. With over three decades of nursing experience, SEN June has seen the spectrum of human emotions - hope, suffering, triumph and loss. Despite the demands of her day-to-day duties, she took on responsibilities beyond her nursing scope of work to help set up and commission the new Endoscopy Centre at NTFGH. Beyond the hospital, SEN June regularly participates in JurongHealth's community outreach activities and goes on voluntary mission trips every year. Her resilience and dedication to provide quality care to her patients those in need are indeed inspiring.
The HHA 2015 honoured 62 recipients, one of which was our Principal Enrolled Nurse, Jasmine Goh, who has served as a nurse for more than 30 years. Ms Goh is held in high regard by her colleagues and patients. She takes great pride in her work, often going the extra mile for those who require her assistance. On more than one occasion, Ms Goh has devoted her personal time to help patients in need change their wound dressings on a daily basis. The patients' families were very grateful to her and have continued to keep in touch with her. A nurse for over 30 years, Ms Goh uses her expertise to volunteer her services at community outreach programmes. In 2011, she received a long service award for her service to the community.
54 healthcare professionals were honoured at the HHA 2014, of which two were JurongHealth Campus nurses. Abdul Farouk, Nurse Clinician, and Noreen binte Taha, Senior Staff Nurse, are both active volunteers. They stepped up to be a part of the Singapore Red Cross Medical Relief Mission sent to aid Typhoon Haiyan victims in the Philippines in 2013.
The National Awards (COVID-19) recognise individuals and teams who have made outstanding contributions to Singapore's fight against the COVID-19 pandemic.
| Ng Teng Fong General Hospital | Jurong Community Hospital |
| JurongHealth Campus (Dormitory Operation Task Force and Community Care Facility at Big Box) *Team comprises doctors, nurses, allied health professionals, pharmacists and admin staff from JurongHealth Campus and Jurong Medical Centre | JurongHealth Campus (Pandemic Facilities Operations) |
| Foo Hee Jug Deputy Chief Executive, NUHS | Dr Quek Lit Sin Chief Executive Officer |
| Clinical A/Prof Gerald Chua Chairman, Medical Board | Ng Sow Chun Chief Nurse |
| Adj A/Prof Chee Thong Gan Senior Director, Allied Health and Community Operations | Adj Asst Prof Chua Chi Siong Immediate Past Medical Director, JCH | Dr Lim Ghee Hian Vice Chairman, Medical Board (Clinical Risk Management and Clinical Quality) |
| Chan Mei Mei Head, Nursing (JCH) | Adj A/Prof Noel Stanley Tay Senior Consultant, Medicine |
| Dr Gary Choa Head & Senior Consultant, Emergency Medicine | Ong Kwee Heok Chief Financial Officer |
| Adj A/Prof Fareed Husain Yusuf Kagda Head & Senior Consultant, Orthopaedic Surgery | Prema Balan Deputy Director (Education), Nursing Administration |
| Ho Soo Wee Deputy Director, Human Resource Management | A/Prof Raymond Ngo Head & Senior Consultant, Otolaryngology - Head & Neck Surgery |
| Adj Asst Prof Kelvin Koh Medical Director, JCH | Dr Suresh Ernest Head & Senior Consultant, Medicine |
| Lee Wei Lin Deputy Director, Allied Health | Asst Prof Surinder Kaur M S Pada Head & Senior Consultant, Infectious Diseases |
| Loke Wai Chan Deputy Director, Nursing Administration | Tan Chee Keat Senior Consultant, Intensive Care Medicine |
| Lye Siew Lin Deputy Director, Nursing Administration | Tan Hai Yang Deputy Director, Allied Health |
| Dr Michael Yong Senior Consultant, Psychiatry | Yang Kok Soong Director & Senior Consultant, Epidemiology |
| Ng Kian Swan Chief Operating Officer |
| Adeline Tan Senior Manager, Specialty Operations | Kesha D/O Regu Pharmacy Technician, Pharmacy | Pajarillo Justine Anne Conlu Pharmacy Technician, Pharmacy |
| Cheryl Tan Manager, Allied Health | Khoo Chong Zen Senior Clinical Pharmacist, Pharmacy | Patricia Leong Senior Nurse Manager , ICU/HD |
| Chin Hsiao Han Nurse Clinician II CSSD / TSSU | Lechime D/O Somoo Senior Service Team Leader, Specialist Outpatient Clinic | Patron Deo Diwa Staff Nurse I, CSSD / TSSU |
| Choo Kok Seng Executive Chef, Group Hospitality Services | Lee Hui Peng Manager, Nursing Administration | Praveen Kaur Gosal D/O Harbahjan Singh Nurse Clinician II, Diabetes & Endocrine Clinic |
| Chua Sze Ting Senior Radiographer, Radiology | Leong Pei Wen Pharmacy Technician, Pharmacy | Prajitha Siva Das Nurse Clinician II, Ward B16 (Subsidised) |
| Clarice Wee Assistant Director, Nursing Administration | Lim Siew Lian Nurse Clinician I, Emergency Department | Robin Choo Senior Clinical Pharmacist, Pharmacy |
| Cui Nan Senior Staff Nurse I, Ward B8 (Private) | Lim Theng Theng, Chief Human Resource Officer | Rohana Anang Senior Assistant Director, Nursing Administration |
| Fauziah Jabil Assistant Director, Nursing Administration | Loke Poh Ching Joyce Assistant Director, Emergency Medicine | Sarathamani D/O V Rethenam Senior Nurse Clinician, Infection Control |
| Foo Jia Ming Assistant Manager, Emergency Medicine | Malini Sillvan Senior Staff Nurse I, Ward B8 (Private) | Sarina Binte Idris Assistant Nurse Clinician, Ward C12 |
| Gao Lina Nurse Clinician II, Ward B7 (Private) | Manful Chan Senior Principal Radiographer, Radiology | Sharanie Balasundaram Nurse Clinician II, Ward B6 (Private) |
| Guo Sasa Nurse Clinician II, Ward B8 (Private) | Mercado Ednalyn Sarmiento Pharmacy Technician, Pharmacy | Sim Siew Ngoh Deputy Director, Specialty Operations |
| Harmesh Singh S/O Karamjit Singh Enrolled Nurse I CSSD / TSSU | Muhamad Syamil Bin Rosli < >Resident Physician I, < >Post-Acute and Continui ng Care (JCH) | Tamilarasi Murugayah Pharmacy Technician, Pharmacy |
| Harris Foo Senior Assistant Manager, Group Hospitality Services | Muruganandam Samridhi Pharmacy Technician, Pharmacy | Tan Jia Shin Senior Staff Nurse II, Ward B8 (Private) |
| Hema Malini Nurse Clinician I, Isolation Ward | Nancy Yeo Assistant Director, Nursing Administration | Tan Yen Yen Senior Pharmacist, Pharmacy |
| Hsann Yin Maw Senior Principal Epidemiologist, Epidemiology | Neo Li Ling Nurse Clinician II, Ward B14 (Subsidised) | Tay Jing Hong Assistant Director, Inpatient Operations |
| Huangfu Huifang Nurse Clinician I, Operating Theatre | Ng Wei Han Snr Assistant Manager, Medical Director Office | Tey Siew Min Senior Pharmacist, Pharmacy |
| Joanna Tan Assistant Director Of Nursing, Nursing Administration | Ng Wei Wei Senior Nurse Manager, Ward B9 (Subsidised) | Wendy Cheng Manager, CMB Office |
| Kailasam Manimegalai Principal Epidemiologist, Epidemiology | Norjanah Binte Alias Senior Pharmacy Technician, Pharmacy | Xeus Wong Senior Pharmacist, Pharmacy |
| Kathie Teo Senior Nurse Manager , Operating Theatre | Nur Adila Binte Mohd Mosnin Pharmacy Technician, Pharmacy | Zaiton Binte Osman Nurse Clinician I, Ward C5 |
| Katherine Vinculado Rosado Senior Resident Physician, Post-Acute and Continuing Care (JCH) | Ong Poh Geok Senior Nurse Manager, Operating Theatre | Zhang Rong Senior Nurse Manager , Endoscopy |
| Karen Khong Assistant Director, Operations |
|
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For the full list of NUHS recipients, please click here.
Established in 1962, the annual National Day Awards recognises various types of merit and service to the nation. Singaporeans and non-Singaporeans alike are honoured for outstanding contributions to the civil or military service, social and community work or excellent performance in their own fields
There are 3 grades of the Public Administration Medal, namely, gold, silver and bronze. The Medal may be awarded to any of the following persons for outstanding efficiency, competence and industry:
Public Administration Medal (Silver) - 2024
Public Administration Medal (Silver) - 2019
Public Administration Medal (Silver) - 2017
Public Administration Medal (Bronze) - 2026
Public Administration Medal (Bronze) - 2025
Public Administration Medal (Bronze) - 2024
Public Administration Medal (Bronze) - 2023
Public Administration Medal (Bronze) - 2023
Public Administration Medal (Bronze) - 2023
Public Administration Medal (Bronze) - 2022
Public Administration Medal (Bronze) - 2022
Public Administration Medal (Bronze) - 2022
Public Administration Medal (Bronze) - 2022
Public Administration Medal (Bronze) - 2021
Public Administration Medal (Bronze) - 2020
Public Administration Medal (Bronze) - 2020
Public Administration Medal (Bronze) - 2020
Public Administration Medal (Bronze) - 2019
Public Administration Medal (Bronze) - 2019
Public Administration Medal (Bronze) - 2019
Public Administration Medal (Bronze) - 2018
The Commendation Medal is awarded to a person who has distinguished himself or herself through commendable performance and conduct and devotion to duty. Below are our recipients.
2026
2025
2024
2023
2022
2021
2019
2018
2017
2016
2015
2014
2013
2012
2011
The Public Service Medal is awarded to a person who has rendered commendable public service in Singapore or for his achievement in the field of arts and letters, sports, the sciences, business, the professions and the labour movement.
2017
The Efficiency Medal is awarded for exceptional efficiency or devotion to duty. Below are our recipients.
2026
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2011
The Long Service Medal is awarded to a person who is of irreproachable character and has completed at least 25 years of continuous service in the service of the government.
2026
2025
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
The National Medical Excellence Awards (NMEA) is presented by the Ministry of Health to honour outstanding clinicians and healthcare professionals who have made outstanding contributions in advancement of healthcare, improvements in standards of patient safety and quality of care, which ultimately improves lives.
National Outstanding Clinician Educator Award
The National Medical Research Council (NMRC) presents awards to outstanding clinician scientists and researchers annually for their achievements and contributions to better healthcare outcomes. It also provides a platform to showcase ongoing research, NMRC-funded projects, networking and fostering collaborations amongst healthcare institutions and academia.
Research Training Fellowship:
Research Training Fellowship:
Population Health Research Grant (New Investigator Grant):
The Nurses' Merit Award is organised by the Ministry of Health annually. Recipients of the award have demonstrated consistent and outstanding performance, participated in professional advancement courses for their own development and made contributions to promote a professional image of nursing.
Sharanie Balasundaram
Nurse Clinician, Ward B16
Joanne Yeo Eng Mai
Nurse Clinician, Emergency Department
Siti Zainah Binte Mohamad Rian
Nurse Educator, Training & Development
Lau Meng Er
Nurse Educator, Training & Development
2013
2012
This national award is the highest accolade of the nursing profession, given in recognition of nurses who made significant contributions to the profession and the community. Outstanding in their competence, leadership and innovation, these nurses are also dedicated in committed in nurturing young nurses and contributing their professional expertise to the community.
Ms Clarice Wee
Assistant Director of Nursing and Advanced Practice Nurse, NTFGH
At NTFGH, Ms Clarice Wee broke new ground as our first Advance Practice Nurse (APN), redefining ICU care, advancing APN practice, and bringing research to the forefront. As Singapore’s first APN credentialed to perform complex Intensive Care Unit (ICU) procedures, she has redefined nursing excellence and advanced the role of nurses in acute care. Her leadership led to Asia’s first APN-led post-ICU clinic and an ICU outreach system that cut readmissions by 20%.
During COVID-19, she led a team to operationalise a 3,000-bed community care facility within three months. A strong advocate for nursing autonomy, Clarice introduced nurse-led protocols that improve clinical decision-making and streamline care delivery. Beyond the bedside, she advances nursing through research, mentors future talent, and supports international education and community outreach efforts. Soon to pursue her Doctor of Nursing Practice, Clarice continues to shape the future of nursing, inspiring the next generation of nurses.
Mdm Kuttiammal Sundarasan
Chief Nurse, NTFGH
A nurse of 40 years, Mdm Kuttiammal worked through the ranks from an Assistant Nurse before taking on the role of Director, Nursing, when Jurong Health Services was set up in 2009. An extraordinary nurse leader, she made significant contributions to the growth of the organisation, including the mammoth task of building the new hospitals.
Under her leadership, our nursing team pushed for a patient-centred design and process, innovation, IT, training and enhanced career development. As a team, our nurses achieved many "firsts", such as the integrated Electronic Patient Information Board which eliminates the use of paper and provides up-to-date information at the patient's bedside, the electronic medication cart and closed-loop system for medication administration which ensures patient safety, as well as the interactive learning application called "Virtual Nurse" which allows nurses to continually enhance their nursing knowledge.
The Public Sector Transformation Awards recognises individuals and teams from the public service for their excellence in service delivery, innovation and best practices.
WOG Service Champion Award
Dr Chen Yongsheng, Head & Senior Consultant, Orthopaedic Trauma Surgery, excels in clinical innovation, advancing medical techniques and building a robust team. His exceptional leadership has fostered a skilled team and supportive ecosystem for innovative surgeries. This comprehensive approach has not only saved numerous lives but also provided patients with renewed hope and improved quality of life.
Exemplary Innovation Award
Tele-NIV is Singapore’s first real-time remote monitoring system for non-invasive ventilation in general wards, integrating ventilator data, alarms, and analytics into a digital dashboard. It enhances patient safety, accelerates clinical response, optimises workforce utilisation, and transforms ward-level respiratory care delivery.
Public Sector Transformation Awards 2025
JCH Self Administration of Medication - Dare to Do Award
The Self Administration of Medication (SAM) project was created by Dr Lee Chunxi, Clinical Director and Principal Resident Physician, Post Acute and Continuing Care, JCH and Ms Devi Muruganandam, Nurse Clinician, Nursing Administration, JCH, to address the critical issue of patient dependency and inadequate medication knowledge in hospital settings. The goal of the team was to revolutionise medication management, as well as enhance patient autonomy and safety.
The team proposed a radical change to traditional medication administration practices within hospitals, where self-administration of medication in an inpatient environment is introduced. The intention of this initiative is not only to empower patients to be independent in a supervised setting, it also allowed patients to better understand the medications taken. The project has been implemented in all Jurong Community Hospital (JCH) wards, with 10% of patients self-administering medications before discharge. Also, there has been zero medication errors in self-administration, and patient medication knowledge and confidence have significantly improved.
The project's success has showcased potential to reshape patient care and operational efficiency, and there are plans to increase the takeup rate in JCH to 30% by December 2025, followed by further implementation in Ng Teng Fong General Hospital wards by March 2026.
Public Sector Transformation Awards 2023
Exemplary Skillsfuture @ Public Service Award
Jason Kwan Chi Keong, Head and Senior Principal Optometrist, Optometry embodies the spirit of continuous learning and has gone out of his comfort zone to progress in various roles such as clinician, leader and data analyst. He is lauded for his inspiring mentorship as an adjunct lecturer, clinical supervisor to those in the optometry industry, and as a mentor in the Allied Health Mentorship Health Programme. A strong advocate for continuous learning and sharing, Jason has contributed significantly in the transformation of our public healthcare eco-system.
COVID-19 Awards - Exemplary Leader Award
Dr Suresh took over as the Head of the Department (HOD) of Medicine in Jan 2020, when the COVID-19 pandemic began. The department received the second highest number of COVID-19 patients in the country.
Faced with an unprecedented crisis, he led from the frontline and ensured that everyone was regularly updated and supported, and that the morale and enthusiasm were maintained.
He managed the internal deployment of manpower in response to rapidly changing workflows and rise in the number of COVID cases, and also supported the other departments like Emergency Department (ED) and Intensive Care Unit (ICU) and the operations at Big Box CCF and dormitories as one coordinated team. Improvements in acute and general medicine workflows championed by Dr Suresh have resulted in safer care for patients, reduced burnout among doctors and improved performance in areas such as re-admissions, case mix index and undergraduate teaching scores.
He was instrumental in setting up ED-liaison teams and HOT clinics which enabled better collaboration with ED. Dr Suresh has received multiple awards for service quality and education and wrote an acute medicine handbook for use by the on-call doctors at night. A much-respected leader, Dr Suresh has been praised by his staff for 'being on the ground and approachable'.
Congratulations to Dr Suresh for winning the Exemplary Leader Award at the COVID Public Sector Transformation Awards 2022!
Healthcare Assistant Nishantha, always pays close attention to his patients' needs, and even has the unique ability to connect with patients who are unresponsive or uncommunicative.
Displaying outstanding patience, he would never give up on them and strives in holding a conversation, even if it is only one-way. Over time, patients were touched by his sincerity and warmed up to him. Often going above the call of duty, Nishantha offers helps to patients who faces issues settling back at home.
During COVID-19 pandemic, he also actively shared about good hand hygiene and the importance of proper mask wearing at his church.
Congratulations to Nishantha for winning the Exemplary Service Excellence Award at the Public Sector Transformation Awards 2021!
Senior Staff Nurse Mary Jane, Ward C5, Jurong Community Hospital, is a very devoted and passionate nurse. Her propensity to render assistance to those in need outside of the hospital is a strong testament to her dedication.
Mary Jane always lends a listening ear and forges friendships with her patients. She once helped a patient, who was despondent about her divorce while concurrently dealing with a terminal illness, to focus on the positive things in her life. Eventually, they became friends and even celebrated Christmas together.
Other than her strong ability to empathise with her patients, Mary Jane was also recognised by Ng Teng Fong General Hospital as the "Best Clinical Instructor/Preceptor" for nursing students. Congratulations to Senior Staff Nurse Mary Jane on receiving the Exemplary Service Excellence Award 2020!
Always putting his patients first, Adjunct Assistant Professor Loke Wei Tim understands the anxiety when faced with a discouraging diagnosis and puts in effort to explain the options as well as provide the necessary information to help patients through difficult decisions. He makes the time to address their concerns and help patients to manage their fears and response to treatment. His sincerity and commitment has made a difference, and enabled him to build strong relationships with his patients based on trust and respect.
Congratulations to Adj Asst Prof Loke for winning the Exemplary Service Excellence Award at the Public Sector Transformation Awards 2019!
A pioneer nurse working in the General Surgery Clinic, Senior Enrolled Nurse Zubaidah Bte Osman's heart for others extends beyond caring for her patients in the hospital. In her personal capacity, SEN Zubaidah would visit her patients at their homes, to redress their wounds, especially for diabetic patients who lack family support and have serious wounds that requires more attention. She also empathised with their situation and gave her time to help willingly.
Congratulations to our SEN Zubaidah on receiving the Star Service Individual Award at the Public Service Transformation Awards 2018!
Launched in 2011 by SingHealth, the Singapore Health Quality Service Awards honour outstanding healthcare professionals from across the healthcare sector who have delivered quality care and excellent patient experience.
STAR AWARD
Gold Award
Silver Award
The Tan Chin Tuan Nursing Award recognises promising Enrolled Nurses who have shown excellence and dedication in their profession. It also offers a chance for winners to undergo specialist training to further their skills and raise nursing care standards.
Named after the late banker and philanthropist, Tan Sri (Dr) Tan Chin Tuan, in memory of his kindness, dedication and generosity, the award recognises the very same qualities embodied by those in the nursing profession.
Our Principal Enrolled Nurse, Nurul Naziyanty, is one of the 12 recipients of the 17th Tan Chin Tuan Nursing Award for Enrolled Nurses 2023.
Our Principal Enrolled Nurse, Thanageswari D/O Nagarasan, is one of the 10 recipients of the 15th Tan Chin Tuan Nursing Award for Enrolled Nurses 2021.
Our Senior Enrolled Nurse, Ker Yok Tin, is one of the 10 recipients to be awarded this highest accolade for Enrolled Nurses in Singapore.
Our Principal Enrolled Nurse, Faridah Hassan, was the first nurse in JurongHealth Campus to be awarded first runner-up for the Tan Chin Tuan Nursing Award in 2018.
Our Senior Enrolled Nurse, Endoscopy, June Ng, was one of ten to receive the Tan Chin Tuan Nursing Award 2016 from Dr Amy Khor, Senior Minister of State for Health.
