Beware of Scam Calls
We will NEVER ask you to transfer money or disclose bank details over a call. If in doubt, call the 24/7 ScamShield helpline at 1799, or visit the ScamShield website at www.scamshield.gov.sg.
At JurongHealth Academy, we believe every interaction matters. Our Service Excellence programmes equip healthcare professionals with the skills, knowledge, and mindset to deliver exceptional patient-centred experiences. Through practical learning, real-world applications, and service improvement strategies, participants learn to communicate effectively, build trust, navigate service challenges, and foster a culture of empathy, professionalism, and continuous improvement in healthcare.
Healthcare Sustainability focuses on building the knowledge, capabilities, and mindset needed to create environmentally responsible and resilient healthcare systems. Through practical and workplace-relevant learning, participants gain insights into sustainability principles, healthcare innovation, and strategies that support long-term value for patients, organisations, and communities.
JurongHealth Academy also regularly hosts visits for foreign delegations to share best practices in healthcare operations and care delivery. These engagements strengthen partnerships and provide a platform to foster mutual learning across healthcare systems.
Our programmes courses and workshops, categorised to meet your learning objectives, include:
JurongHealth Academy’s training facilities are conveniently located on Level 1, Tower A of Ng Teng Fong General Hospital. Easily accessible via Jurong East MRT Station and Bus Interchange, the Academy offers four well-equipped training rooms that can accommodate a range of class sizes and support interactive breakout sessions, providing a conducive environment for learning and collaboration.
Our faculty members are experienced practitioners and subject matter experts who deliver practical, engaging, and learner-centred programmes, empowering healthcare professionals with the knowledge and skills to excel in their roles.
Explore our participants’ journey of innovation through Quality Improvement, Kaizen, 6S, Service Excellence, and Design Thinking projects—turning ideas into impactful healthcare improvements.
