Ward Design

The design of our wards in NTFGH and JCH breaks away from the norm with an innovative fan shape. This revolutionary design provides a window for every patient, which significantly improves ventilation and maximises natural light. These attributes not only enhance the patient’s comfort and rate of recovery, they also improve infection control. In addition, this ward design provides a more spacious and conducive working environment for the medical team.

More Comfort With Enhanced Personal Space and Privacy

Creating a Healing Environment

Greenery has been strategically planted outside every window by each bed. Hence, each window offers soothing views of lush greenery, thereby creating a conducive healing environment for patients.
There are also small gardens at visitor areas to create a pleasant experience for visitors.

Optimising Natural Light Without the Glare

To create the most conducive healing environment for our patients, we took great care in planning the wards. Sun angles were studied throughout a year to nail down the best orientation of the ward towers, to achieve optimum natural daylight while reducing glare from the sun.

Haze-ready Naturally Ventilated Wards

In the event of a haze, both NTFGH and JCH will make use of a centralised air filtration system to provide filtered air to the naturally ventilated wards. Impure air will be effectively filtered out before it even enters the room. Unpleasant odours caused by the haze and other air pollutants can also be removed effectively with this air-scrubbing technology.

Streamlining the Patient Journey at NTFGH's Specialist Outpatient Clinics

A typical outpatient clinic visit may mean a long process for patients:

At NTFGH, we adopt a whole new approach to outpatient clinic appointments. Processes are streamlined at the Specialist Outpatient Clinics for the convenience of patients and their caregivers.

One Queue, One Bill, One Patient Experience

At NTFGH’s Specialist Outpatient Clinics, patients need only register once at the start of the visit. The same queue number can be used at every clinic or service point during a visit. Payment for all services will be consolidated into one bill by the end of the visit.

Save Time, Save Money

An integrated system with improved accessibility to patient records and care plans enables better planning of patient appointments. Patients who need to see different specialists and undergo multiple tests and procedures will have their appointments scheduled on the same day to reduce the number of trips to the hospital, saving time and travel costs.

A Familiar and Friendly Face
Our team of Patient Service Coordinators is a key point of contact for patients and their caregivers. They are equipped to answer general health queries, coordinate appointments and remind patients about diagnostic tests.

A Pharmacy On Almost Every Clinic Floor

With a pharmacy conveniently located on almost every floor of the Specialist Outpatient Clinics block in NTFGH, patients do not have to walk too far to get their medication.

Building an Emergency Department that readily responds to emergency cases took a lot of planning. At NTFGH, emergencies are handled with a 360⁰ perspective.

Dedicated Ambulance Drop-off Zones

Dedicated ambulance drop-off from Boon Lay Way allows swift access to the core of the Emergency Department to facilitate resuscitation of critically ill patients. There is also a separate driveway for walk-ins.

Dedicated Trauma Lifts

With dedicated trauma lifts, critical cases can be transferred directly to the operating theatres and Intensive Care Unit for swift and immediate medical care.

Modular Trauma-ready Rooms

Each room combines two typical resuscitation units to provide space for life-saving care.

An Emergency Department Built with the Community in Mind

It’s the little things that count. The Emergency Department at NTFGH aims to improve patients’ comfort and reduce their anxiety. It includes thoughtful features to reduce patients’ delirium and confusion, as well as the risk of falls.

Evidence-based Elderly-friendly Features

• Natural lighting which coincides with circadian rhythm (relating to the regular changes in a person within a 24-hour period)
• Ambient temperatures
• Use of larger fonts on signages
• Use of warm colours, avoiding blue and green tones as colour perception of such shades decrease with age
• Vinyl flooring with built-in layer of cushioning for better foot comfort

Flexible, Scalable and Integrated

The design of the Emergency Department is also more flexible and convertible so that services can be scaled up to meet future increases in demand. The Emergency Department is also pandemic-prepared, mass-casualty and decontamination-ready.

NTFGH is readily equipped for industrial accidents because of its proximity to industrial areas and Jurong Island.

Both hospitals are easily accessible and connected to bustling Jurong East via sheltered link bridges to the MRT, bus interchange, business, retail, dining and entertainment facilities. The Specialist Outpatient Clinics are located nearest to the MRT and bus interchange for greater convenience for patients. In addition, there is an internal network of link bridges that connects all three towers seamlessly.

Designed for environmental sustainability, NTFGH & JCH were designed to be as carbon-neutral as possible in the infrastructure, water and energy systems, and landscape features. We received the Green Mark Platinum Award by the Building Construction Authority of Singapore in 2013 for the following innovative features.



Energy-saving Features

• Solar thermal systems for 100% hot water supply, eliminating the use of electricity
• Solar-panelled roofs to power landscape lightings
• Selective deployment of LED lightings
• Photo sensor lighting activated only when an area is not bright enough
• Occupancy sensor lighting activated by movement and body heat
  

Water-saving Features

• Use 22% less potable water
• Harvest rainwater to water plants
• Utilises NEWater in the cooling towers of the air-conditioning system
• Water-efficient fittings that reduce wastage