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Kelvin is a Healthcare Transformation Leader and Certified Lean Six Sigma Black Belt with nearly two decades of experience across healthcare and telecommunications.
His training expertise is grounded in hands-on, system-level improvement work at JurongHealth Campus where he leads high-impact transformation initiatives using Model for Improvement, Lean, Design Thinking, and Agile. Through this work, Kelvin has developed a deep, practical understanding of how improvement methodologies translate into real operational outcomes—enhancing care delivery, empowering teams, and achieving measurable results for patients and communities.
As an Improvement Advisor from the Institute for Healthcare Improvement (IHI) and an Advanced Certificate in Learning and Performance (ACLP) holder, Kelvin brings both structure and credibility to his facilitation. His training style blends strategic thinking with real-world application, drawing from live case examples to help learners apply improvement tools confidently in their own work contexts.
Kelvin is also at the forefront of translating emerging technologies, including generative AI, into practical healthcare applications. He brings a human-centred, problem-solving approach to his sessions, equipping participants with the mindset, skills, and tools to lead change, strengthen workforce capabilities, and drive sustainable improvement across teams at all levels.
