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Our Services

Emergency Medicine

Emergency Medicine

A trip to the Emergency Department may be one filled with uncertainty. Our team recognises this and tries its best to make the visit as comfortable as possible for our patients and their loved ones.

NTFGH's Emergency Department is staffed with 24-hour specialist coverage to oversee and manage acute emergencies, providing patients with treatment at the specialist level. Our team of Emergency Medicine specialists, nurses and Patient Service Associates is experienced and well-equipped to provide one-stop care to anyone seeking emergency medical help.

Patients suffering from asthma and chronic obstructive pulmonary disease (COPD) are given the option of non-invasive ventilation. Our Emergency Department is one of the few in Singapore that offers this service.

We have fostered a close collaboration with the National University Health System (NUHS). The latter supports our Emergency Department in the management of time-sensitive emergencies, including stroke and acute myocardial infarction i.e. heart attack. By pooling our expertise and resources, we are able to save precious time and ensure continuity of care.

Our Emergency Department is also one of the few in Singapore that offers an Extended Diagnostic Treatment Unit (EDTU) manned by emergency specialists. This 24-hour short-stay ward provides transitional care for patients who are no longer in a critical condition but still require extended observation.

The Emergency Department in NTFGH is designed around patients’ needs to reduce waiting time through a more efficient workflow. Elder-friendly features also help improve comfort and reduce anxiety. Additionally, it is pandemic-prepared, mass-casualty and decontamination-ready.

What is an Emergency?

An emergency is a situation that is unforseen but requires immediate care. At our Emergency Department, we attend to a wide variety of conditions and ensure excellent care for all patients. To achieve this, we need to prioritise cases to administer emergency care based on the severity of the medical conditions.

In all emergency departments, assessment and prioritisation of patients are performed by a triage nurse, who will enquire about the patient's condition and assess the vital signs, before assigning a Patient Acuity Category (PAC) Scale, as follows:

PAC 1

PAC 1 are serious cases such as acute myocardial infarction, cardiac arrest or major trauma that require immediate medical attention. PAC1 patients are either in a state of cardiovascular collapse or in imminent danger of collapse. In such cases, a life is at stake and every minute counts.

PAC 2

Patients are unable to move on their own and in various forms of severe distress. They appear to be in a stable state upon initial cardiovascular examination and are not in danger of imminent collapse. However, they still require early attention due to the severity of their symptoms, failing which early deterioration of the medical condition may occur. Examples of such medical conditions are stroke, long bone fractures and asthma.

PAC 3

Patients with PAC 3 status show acute symptoms but are still able to move on their own. Their symptoms are mild to moderate and acute treatment will result in the resolution of symptoms over time. Conditions in this category include bleeding cuts, mild to moderate injuries and high fever.

PAC 4

PAC 4 are non-emergency cases that do not require immediate medical attention. There is no present threat to their lives and their symptoms can be managed in a primary health care setting such as a general practitioner or polyclinic. PAC 4 examples include chronic lower back pain, high cholesterol, acne, etc.

Our patient journey for walk-in patients is as follows:

Patient Journey

Our 24-hour one-stop Emergency Department handles the following emergencies.

General Emergencies

Our Emergency Department assesses and treats patients with general medical and surgical emergencies.

Cardiac Emergencies

We provide basic care for all cardiovascular emergencies including physical examination, ECG, X-ray, blood investigation and basic supportive treatment.

Our team collaborates closely with National University Hospital. Patients requiring thrombolytic (clot busting) therapy and preparatory care prior to acute percutaneous angioplasty (ballooning) will be transferred to NUH seamlessly.

Trauma Emergencies

We are equipped with the necessary resuscitation equipment to provide medical treatment for accident patients with major trauma. This includes resuscitation and other basic trauma treatment procedures such as suturing, basic care of wounds and setting of simple fractures and dislocations. With multi-disciplinary trauma resuscitation capabilities, major procedures are initiated within the Emergency Department before the patient is sent to the operating theatre.

Toxicology Emergencies

We provide emergency care for patients who suffer from any form of poisoning or toxic exposure.

Pandemic/Emergency Preparedness

As the Emergency Department is often the first point of contact for patients in a hospital, our Emergency Medicine department liaises closely with the Ministry of Health's Emergency Preparedness branch to coordinate pandemic and emergency workflows within the hospital.

Infectious Diseases Management

Patients admitted with contagious diseases are treated in our negative pressure isolation rooms.

Endoscopy Services

Bleeding from the gastrointestinal tract is a potentially life-threatening condition. Patients with gastro-intestinal tract bleeding have to be resuscitated before emergency endoscopy is carried out to identify the source of the bleeding and stop the bleeding.

CT Scan & MRI Services

Patients who arrive at the Emergency Department in an urgent or critical condition are given priority for CT and MRI services, which would help our doctors to make informed decisions on the patient’s treatment plan.

Tertiary Emergency Medicine

Our partnership with NUH allows us to provide timely treatment for specialised conditions. Patients with the following conditions will be stabilised and transferred to NUH for further care. This includes children under 12 years old as we do not have specialised nor inpatient paediatric services to treat young patients.

  • Handling paediatric and neonate emergencies (non-paediatric emergencies will be referred to NUH Children's Emergency)
  • Early intervention for heart attacks
  • Early intervention for strokes
  • Major trauma care
  • Early intervention for bleeding gastrointestinal tract
  • Plastic surgery and burns services

NTFGH Emergency

Emergency

Opening Hours
Mon - Sun & PH: 24hrs

Location
Ng Teng Fong General Hospital
Tower B - Wards
Level 1

Floor Map




Photo of Dr Gary Choa
Credentials
MBBS (S'pore), MRCS (A&E) (Edin), MMed (Emergency Med), M (Social Science), M (Public Health)
Designations
Head & Senior Consultant, Emergency Medicine
Specialties
Emergency Medicine
Specialty Interests
Disaster Medicine, Emergency Preparedness
Institutions
Ng Teng Fong General Hospital
Photo of Dr Chan Wui Ling
Credentials
MBBS (S'pore)
Designations
Senior Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Faheem Ahmed Khan
Credentials
MBBS (Mahadevappa Rampure), MCEM (UK), European Dip (Intensive Care), FCEM, FFICM (UK)
Designations
Senior Consultant, Intensive Care Medicine
Senior Consultant, Emergency Medicine
Specialties
Emergency Medicine
Sub Specialties
Intensive Care Medicine
Specialty Interests
Clinical Audits, Clinical Research Training
Institutions
Ng Teng Fong General Hospital
Photo of Dr Goh Ee Ling
Credentials
MBBS (S'pore), MRCS (A&E) (Edin), MMed (Emergency Med)
Designations
Senior Consultant, Emergency Medicine
Senior Consultant, Intensive Care Medicine
Specialties
Emergency Medicine
Sub Specialties
Intensive Care Medicine
Specialty Interests
Critical Care
Institutions
Ng Teng Fong General Hospital
Photo of Dr Gregory Cham
Credentials
MBBS (S’pore), FRCS (A&E) (Edin), FAMS (Emergency Med)
Designations
Senior Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Ho Khoy Kheng
Credentials
MBBS (S’pore), FRCS (A&E) (Edin)
Designations
Senior Consultant, Emergency Medicine
Specialties
Emergency Medicine
Specialty Interests
Emergency Observation Medicine, Clinical Quality
Institutions
Ng Teng Fong General Hospital
Photo of Dr Juan Sze Joo
Credentials
MBBS (S’pore), MRCS (Edin), MCEM (UK), MMed (Emergency Med), Dip (Family Med)
Designations
Senior Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Lee Kuan Wee
Credentials
MBBS (S'pore), MRCS (A&E) (Edin), MMed (Emergency Med)
Designations
Senior Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Lim Beng Leong
Credentials
MBBS (New South Wales), MRCS (A&E) (Edin), FAMS (Emergency Med)
Designations
Senior Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Lim Ghee Hian
Credentials
MBBS (S'pore), FRCS (A&E) (Edin), MMed (Public Health), FCEM, FAMS (Emergency Med)
Designations
Senior Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Madeline Phuah
Credentials
MBBS (Kasturba)
Designations
Senior Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Quek Lit Sin
Credentials
MBBS (S’pore), MRCS (A&E) (Edin), MMed (Emergency Med), FAMS (Emergency Med)
Designations
​Group Director, Emergency Medicine, NUHS
Deputy Chief Executive Officer
Vice Chairman, Medical Board (Clinical Governance)
Senior Consultant, Emergency Medicine
Specialties
Emergency Medicine
Specialty Interests
​Disaster Medicine, Mass Gathering, Event Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Teo Ying Xin
Credentials
MBBS (S’pore), MCEM (UK), MMed (Emergency Med)
Designations
Senior Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Wilson Chong
Credentials
MBBS (S’pore), FRCS (A&E) (Edin), FCEM, FAMS (Emergency Med)
Designations
Senior Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Colin Ong
Credentials
MBBS (S'pore), MRCS (A&E) (Edin)
Designations
Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Esther Tan
Credentials
MB ChB (Aberdeen), MMed (Emergency Med)
Designations
Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Lee Chan Yu
Credentials
MBBS (S'pore), MRCS (Edin)
Designations
Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Lee Wei Feng
Credentials
MBBS (S'pore), MMed (Emergency Med), MCEM (UK)
Designations
Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Ng Wei Ming
Credentials
MBBS (Malaya), MMed (Emergency Med)
Designations
Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Shanaz Matthew Sajeed
Credentials
MBBS (London), MCEM (UK), FAMS (Emergency Med)
Designations
Consultant, Emergency Medicine
Specialties
Emergency Medicine, Intensive Care Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Loo Kee Vooi
Credentials
MD (Malaysia)
Designations
Associate Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Situ Wangmin
Credentials
MB (Zhejiang U, China)
Designations
Associate Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Tay Wei Ling
Credentials
MBBS (S'pore)
Designations
Associate Consultant, Emergency Medicine
Specialties
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Soh Poh Choong
Credentials
MBBS (S'pore), Dip (Emergency Med)
Designations
Principal Resident Physician, Emergency Medicine
Specialty Interests
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Michael Chu
Credentials
MBBS (London), MCEM (UK)
Designations
Senior Resident Physician, Emergency Medicine
Specialty Interests
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Sachin Kumar Bilimagga Damodhara
Credentials
MBBS (M S Ramaiah Medical), MCEM (UK), MMed (Emergency Med)
Designations
Senior Resident Physician, Emergency Medicine
Specialty Interests
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Michelle Perez Alcantara
Credentials
MD (De La Salle), Dip (Emergency Med)
Designations
Resident Physician II, Emergency Medicine
Specialty Interests
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Anthea Lee
Credentials
MBBS (NUS, Singapore)
Designations
Resident Physician, Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Atiyeh Mazin
Credentials
MB BCh BAO, LRCP & SI (NUI)
Designations
Resident Physician, Emergency Medicine
Specialty Interests
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Bey Shimin
Designations
Resident Physician, Emergency Medicine
Specialty Interests
​​Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Chan Chunn Hoo
Credentials
MD (UKM)
Designations
Resident Physician, Emergency Medicine
Specialty Interests
​Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr De Dios Michael Panganiban
Credentials
MD (Philippines)
Designations
Resident Physician, Emergency Medicine
Specialty Interests
Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Lee Wei Liang Luke
Credentials
MBBS (S'pore)
Designations
Resident Physician, Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Li Chao
Credentials
MD (Fudan)
Designations
Resident Physician, Emergency Medicine
Specialty Interests
​Emergency Medicine
Institutions
Ng Teng Fong General Hospital
Photo of Dr Mohd Ikhwan Azmi
Credentials
MB BCh BAO (NUI)
Designations
Resident Physician, Emergency Medicine
Specialty Interests
Emergency Medicine
Institutions
Ng Teng Fong General Hospital